You know the old trick, smile before you answer the phone and you will have a happier tone of voice. But is it true or just an old wives tale?

A new study from the University of Portsmouth, U.K.. says that a smile is something that you can actually hear in a voice, and that an attentive listener can pick up on different types of smiles.

There are 3 different kinds of smiles according to the study:

1. The Duchenne smile, which is a big toothy smile, with the lips drawn back, the cheeks raised, and little crinkles around the eyes.

2. The non-Duchenne smile, which isvery similar to the Duchenne smile but without the eye crinkles, so its more of a surface smile, not as deep as the first one.

3.  Lastly there is the suppressed smile, which is what happens when you're trying not to smile while you're speaking p. This usually happens whenyou are trying to stay serious and you are pulling your lips in or down as you speak.

 

It's interesting to learn that a smile not only crosses language barriers but also airwaves. It can be transmitted even without seeing the speaker.

This is a good tip to remember when you are planning and implementing your next voiceover, commercial, or on hold message. We would love to help you write any scripts or voice directing prompts to ensure you get across your complete message including those parts that remain unsaid.